1) SESSIONS FEES
The session fee covers the photographer’s time, talent, editing and an A4 print. Deposits and session fees taken for any portrait photography session are non-refundable except in the event Charlotte Griffiths photography cancels the booking. If a bespoke shoot (not set themed shoots ie lavender, bluebells etc) it may be possible for the client to reschedule the shoot once only with a minimum of 48 hours notice, any less clients may lose payments made. The client may cancel a session at any time but in doing so shall forfeit any monies paid. If the client is a no show, there will also be no refunds.
2) THEMED SHOOTS
Sessions such as bluebells and lavender (events listed on stated on the Facebook Page) are on set days only unless otherwise stated, and are non-refundable. If the weather on the day is overcast or light rain, shoots will still go ahead. If the weather is torrential rain, a new shooting date may be offered where possible. If this is not possible your account will be credited to the value of the booked shoot. This credit can be used with 12 months of the original date should Charlotte Griffiths Photography need to cancel your shoot where a reschedule is unavailable.
3) FULFILLMENT OF OBLIGATIONS
Charlotte (Photographer) shall not be liable to the Client for any failure, in whole or in part, to fulfill her obligations where failure arises as a result of an event or circumstances beyond her control, which may include (but are not limited to) equipment failure, inclement weather, illness or injury. The Client understands and accepts that the photographic coverage will be as Charlotte Griffiths’ professional expertise determines. Special requests are not binding instructions although every effort is made to comply with the Client’s wishes. In the unlikely event of total photographic failure or cancellation of the contract by Charlotte Griffiths’ liability shall be limited to a full refund of all monies paid.
4) PROOFS/VIEW AND ORDER SESSION
There is no guarantee that any particular number of proofs will be produced. Proofs will be available for your view and order session within 3-6 weeks. All orders are due at this time. As creative artist. Charlotte Griffiths is not obligated to provide the client with any images that are not already presented to them. Client is responsible for attending a view and order session within 2 weeks of the images being ready for viewing. For all orders, payment is due in full at time of order. All portrait orders are final and cannot be changed or refunded for any reason.
5) ARTISTIC INPUT
Charlotte Griffiths shall be entitled to use her judgment regarding the style and artistic input in the production of pictures. This includes but is not limited to poses, props and number of images taken. Due the willingness of subjects, it may not be possible to capture all the pictures requested, or images to the client’s full expectations. In the event of uncooperative children at a session of any kind, for any reason, Charlotte Griffiths may not be able to capture any, or all the images the Client may have requested or expected. The Client is responsible for all children at all sessions.
Images are fully edited before presenting to Client. Additional edits are carried out at the discretion of Charlotte Griffiths, and Charlotte Griffiths reserves the right to charge the Client for additional editing to cover time involved.
6) COPYRIGHT & REPRODUCTION
Copyright is retained by Charlotte Griffiths Photography at all times throughout the world. No image can be copied, scanned or reproduced in any form whatsoever without the prior consent of Charlotte Griffiths. The Client may not alter or add to or manipulate a picture by any means or reproduce a picture in whole or in part as an element within, or as a montage with, another picture without Charlotte Griffiths’ written permission. Permission to reproduce a picture for personal use (not commercial) is granted to the Client by Charlotte Griffiths only when digital negatives are purchased and paid in full by the Client to Charlotte Griffiths.
7) USE OF PICTURES
Charlotte Griffiths retains the right in all cases to use any pictures for the purposes of displays, advertising, marketing, portfolio, publication or promotion, of her work.
8) PRICE OF PRODUCTS
Upon booking a session with Charlotte Griffiths Photography please make sure you have fully viewed the price list. It is presumed every Client has read the price list. As a guide, if clients purchase additional images that are not included, they generally spend between £100-300 following any session.
9) RECEIPT OF PORTRAITS, WALL ART OR PRODUCTS
All orders are presumed to have been received in good condition unless the Client notifies Charlotte Griffiths in writing of any discrepancy or error within 14 days of receipt.
10) COOLING OFF PERIOD
All portraits, books, albums, frames, etc. are non-refundable. Orders cannot be cancelled due to the custom nature of the products. Orders are made to the Client’s personal specification, (i.e. image number, print size, frame style, etc.), the Client does not have the right to a cooling off period. By placing an order with Charlotte Griffiths you are committing to buy the ordered products.
11) RETURNS POLICY
Incorrectly supplied items and items of poor quality can be returned and will be replaced at no extra charge to the Client. Returns will not be considered for incorrectly ordered items or items ordered in error.
11) Cameras, mobile phone cameras and camcorders are NOT permitted during any session, in the studio or on location without express permission from Charlotte Griffiths.
By booking you are agreeing to the terms and conditions of the sessions and process.